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Whatever happened to @Domaz1
Perhaps he has been sworn to silence by Currys!?
Black Belt 

@Tyler_Durden wrote:
Whatever happened to @Domaz1
Perhaps he has been sworn to silence by Currys!?

They can ask but can not enforce. 

Just Browsing

Interesting  read,I'm of to currys after work to see what they can do for me before I start sending emails

Black Belt 

@Stevem551 wrote:

Interesting  read,I'm of to currys after work to see what they can do for me before I start sending emails


Wish you luck,  but if you have read here and on the more info thread which is a condensed version Curry's have a very poor customer history on this issue. Us to the templates and good luck. 

Paul

Just Browsing
Thanks I will do if no luck.steve
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I've got an email back form citizens advice they say I should write a letter as they have given me a template to use just a few questions. 

 

1. Shall I use email or write to the company. 

2.shall I send to curry's were I bought the TV or any other curry's address 

3. As I bought the TV on curry's creation finance on a buy it now pay 6 months shall I send the letter or email to the fiance company.

 

The last email I had was from curry's was yesterday, stating they would offer  me a free hub which I'm not having any of it. 

 

Ive emailed  curry's creation fiance company 3 days ago but heard nothing, not sure if I've even emailed it to the correct department.

 

Thx

Black Belt 

@Richierich99 wrote:

I've got an email back form citizens advice they say I should write a letter as they have given me a template to use just a few questions. 

 

1. Shall I use email or write to the company. 

2.shall I send to curry's were I bought the TV or any other curry's address 

3. As I bought the TV on curry's creation finance on a buy it now pay 6 months shall I send the letter or email to the fiance company.

 

The last email I had was from curry's was yesterday, stating they would offer  me a free hub which I'm not having any of it. 

 

Ive emailed  curry's creation fiance company 3 days ago but heard nothing, not sure if I've even emailed it to the correct department.

 

Thx


I always think e-mail is best as they can not deny not receiving. 

Send to both. 

You should know the response everyone else has given about the hub. 

Send a copy of all correspondence and replys to creation,  and keep them in the loop. This will help when Curry's refuse refund.  Make sure you keep a record of all the time spent dealing with this as you can claim reasonable costs of I think about £25 an hour.  This including all telephone and research you have to undertake.  

Paul

Apprentice

Costs are not normally awarded using the "small claims track" unless it can be demonstrated that the other side has been unreasonable.

Where costs are awarded they are usually capped at the litigant in person rate of £19 per hour.

Black Belt 

@Peter_61 wrote:

Costs are not normally awarded using the "small claims track" unless it can be demonstrated that the other side has been unreasonable.

Where costs are awarded they are usually capped at the litigant in person rate of £19 per hour.


Learn something everyday.

But how do you define unreasonable?  

On the more info thread is a post explaining the expenses issue.  I think it is on page 2 or 3, quite long. 

Apprentice

The more expert explanation (I am not a lawyer) is here in the Law Gazette.

 

The relatively short relevant bit is stated as:

 

"The restricted costs regime which operates on the small claims track is the main reason that, save for road traffic claims, lawyers are rarely involved in its cases. The winner must bear his own legal costs unless he can satisfy the district judge that the loser has behaved unreasonably (not easy, although a failure to turn up or a litany of barefaced lies may be enough), and even then he may only be awarded a summarily assessed proportion of them. 

 

All the winner will generally be able to collect are the fixed costs on commencement, court fees, travelling expenses for the winner and his witnesses, loss of earnings for the winner and his witnesses capped at £90 per day each and expert fees, the cap for which rose from £200 to £750 from 1 April (it being arguable that this would allow a jointly instructed single expert’s report for up to £1,500 with each of two parties being required to pay the expert £750 when permission is granted and the losing party being ordered to pay the winner £750 in respect of his outlay)."

 

 

 

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