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KS Owners refund

Explorer

@matlough wrote:

BTW This was an original online order (of the KS) back in 2016 so no store involved.


On line order from Samsung direct?

Black Belt 

@Tell wrote:

@matlough wrote:

BTW This was an original online order (of the KS) back in 2016 so no store involved.


On line order from Samsung direct?


So you are saying Samsung refunded you over this yet Curry's are still denying misrepresentation?

Explorer

No, online John Lewis. Sorry I meant no physical store.

Black Belt 

@matlough wrote:

No, online John Lewis. Sorry I meant no physical store.


Thats great as it looks like JL are now giving refunds,

Well done

Paul

Explorer

@paul1277 wrote:

@matlough wrote:

No, online John Lewis. Sorry I meant no physical store.


Thats great as it looks like JL are now giving refunds,

Well done

Paul


Great news. Now hopefully I can manage to get Currys to stop their childish tactics and refund me then I’ll never need to deal with them again, that’s the dream!

Explorer

I’ve had an offer of a better tv now but still not where I want to be or a full refund. A lot of people seem to go for an LG b7 is there a reason for this model? Over the 65b8pla 65 inch? 

 

Voyager

@paul1277 wrote:

@matlough wrote:

No, online John Lewis. Sorry I meant no physical store.


Thats great as it looks like JL are now giving refunds,


No they’re not :(

Black Belt 

@darrant1234 wrote:

I’ve had an offer of a better tv now but still not where I want to be or a full refund. A lot of people seem to go for an LG b7 is there a reason for this model? Over the 65b8pla 65 inch? 

 


The b8 has the old processor which c8 has the new and is compared with the b7.

Paul

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Explorer

Does that mean the b7 is better? It’s cheaper than the b8

Navigator

@tarbat wrote:

@paul1277 wrote:

@matlough wrote:

No, online John Lewis. Sorry I meant no physical store.


Thats great as it looks like JL are now giving refunds,


No they’re not :(


I completely agree, At the risk of repeating myself here, Contacting them for the first time now yeah sure refunds / replacements no problem, Ever contacted them previously ie upper management levels then your stuffed.

 

I cant speak for @tarbat here but I had another infuriating phone call with them, There is only so many times you can hear "our stance remains unchanged"

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