Support

Open search

KS Owners refund

Navigator
Anyone buy there TV from Crampton & Moore
Navigator

@gfsracing wrote:
Anyone buy there TV from Crampton & Moore

Haven't heard if someone has bought from them but having a look at thier website on web archieve for the KS7000 model (https://web.archive.org/web/20170315131008/http://www.cramptonandmoore.co.uk:80/televisions/4k/samsu...) they do clearly state about the SmartThings feature:

"Our Smartest TVs ever have a further enhanced Smart platform delivering UHD HDR streaming, App and Cloud based gaming, Smart View mobile and tab connectivity, Voice control and the capability to control your home through your TV with SmartThings*."

This is very similar to what Richer Sounds stated on their website, so I think you have a strong case. Raise a complaint with them but you might get some resistance if your the first one to complain about this to them.

Explorer

I think this Paul at Richer Sounds customer service is getting swamped... I was also dealing with a guy called Paul and I've not heard back for a few days. Not complaining, just a bit curious haha

Hotshot

@Kallb123 wrote:

I think this Paul at Richer Sounds customer service is getting swamped... I was also dealing with a guy called Paul and I've not heard back for a few days. Not complaining, just a bit curious haha


Just hope everyone who gets a result tells us here. 

Highlighted
Explorer

I was awaiting a phone call today from the trader, but unfortunately, the call has yet to materialise. 

 

I have sent them another message today to let them know that I have pictures of the item card on amazon. 

So I will wait until tomorrow now

First Poster

Not sure if this is known yet (apologies if it is!) but I've just purchased a Roku Streaming Stick+ and it seems to be working with the BBC UHD trial! Along with auto switching the HDR mode on a KS7000.

 

 

So maybe World Cup 2018 in UHD will be watchable :-)

 

Black Belt 

@mattlough wrote:

Not sure if this is known yet (apologies if it is!) but I've just purchased a Roku Streaming Stick+ and it seems to be working with the BBC UHD trial! Along with auto switching the HDR mode on a KS7000.

 

 

So maybe World Cup 2018 in UHD will be watchable :-)

 


There is some question about the rokuon this thread,

https://eu.community.samsung.com/t5/TV-Audio-Video/iPlayer-HLG-UHD-HDR-on-Samsung-s-J-and-K-Series-T...

Helping Hand

@paul1111 wrote:

@mrtickle wrote:

@Frazzler wrote:

I have my exchange arranged for tomorrow, they deliver a brand new 55” LG B7 which supports HLG & DV and take away my 49” KS8000 which doesn’t, all in a single visit scheduled within a 3hr window. I told them I didn’t have the Samsung box and they will bring one with them.


When I bought my TV from Richer, their delivery company DPD would only deliver to a business address, and not to my home. This would be a massive problem if it was still the case. Are they delivering to your home? TIA

 


I wouldn't have thought was a problem if you ask them to pick the old set from the same place as it was delivered to. 


[This message has only just appeared for me - perhaps it was one of the accidental spams that has been restored]

Again to be clear, i do NOT want it picked up or delivered from where it was originally delivered to (my friend's office). It would be huge problem for it to be delivered there again, and for me to have to somehow lug a huge TV all the way there, and another TV all the way home. It's the last thing I would ask for. . Judging from @Frazzler's reply it all looks ok though, and they are delivering to home (DPD refused to do this in 2016).

 

 

Black Belt 

@mrtickle wrote:

@paul1111 wrote:

@mrtickle wrote:

@Frazzler wrote:

I have my exchange arranged for tomorrow, they deliver a brand new 55” LG B7 which supports HLG & DV and take away my 49” KS8000 which doesn’t, all in a single visit scheduled within a 3hr window. I told them I didn’t have the Samsung box and they will bring one with them.


When I bought my TV from Richer, their delivery company DPD would only deliver to a business address, and not to my home. This would be a massive problem if it was still the case. Are they delivering to your home? TIA

 


I wouldn't have thought was a problem if you ask them to pick the old set from the same place as it was delivered to. 


[This message has only just appeared for me - perhaps it was one of the accidental spams that has been restored]

Again to be clear, i do NOT want it picked up or delivered from where it was originally delivered to (my friend's office). It would be huge problem for it to be delivered there again, and for me to have to somehow lug a huge TV all the way there, and another TV all the way home. It's the last thing I would ask for. . Judging from @Frazzler's reply it all looks ok though, and they are delivering to home (DPD refused to do this in 2016).

 

 


Just ask them I can't see it being a problem. 

Paul

Helping Hand

Willdo, I have a few ducks to arrange in a linear sequence first though, before I start the process

 

Top Liked Authors