29-06-2018 03:50 PM
I thought it might be useful just to have this thread with all the useful links, reference numbers but not for discussion. Letters sent and received yes please and any info to help people make their case.
01-08-2018 08:24 PM
03-08-2018 02:45 PM
03-08-2018 03:23 PM
06-08-2018 12:54 AM
Hi All,
I only came to this forum searching to resolve a Smart View issue and now it seems I have come into this Refund subject very late as a 2016 owner of a UE55KS7500 bought through Currys and have tried to play catch up with its many topics/ threads.
Congrats to customers of Richer Sounds and John Lewis for successful refunds/ replacements, but it is doom & gloom for Currys’ customers.
Is it really worth joining the fight with Currys? If I start a claim do I use the JL letter and just replace with the name Currys. I see mention of including a web page of the advert for IoT SmartThings Extended, if so is it the Tech Talk “How to control your home from your Smart TV” otherwise has anyone a copy of the required web page that they could let me have please. How many disgruntled Currys customers are out there?
Many thanks, another Paul
06-08-2018 01:58 PM
Hiya and welcome. I can't really help with your fight with Curry's other than the re-state that they should obey the law, yet you may have to take them all the way to court.
The answer to your wider question though, is easy.
@Paul862 wrote:How many disgruntled Currys customers are out there?
Many thanks, another Paul
Hundreds of thousands over the years, at least. Anyone who has ever bought anything from them which had a problem which they didn't want to help with. They are the worst of the worst when it comes to customer service and attitude.
If the only thing that comes out of this is that more people realise what Curry's are about, and boycott them for life; telling all their friends and family, then that's what we must cling to. I won't even buy batteries from them, I just can't trust them.
17-08-2018 03:32 PM
15-10-2018 04:16 PM
21-10-2018 08:42 AM
11-11-2018 12:54 PM
12-11-2018 12:59 PM