Is my new 2019 UE43RU7100 compatible with smart remote and One Connect?

[Apprentice12001]

Hi,

If my tv is compatible please can you tell me the the model numbers to buy.

Thank yo

[TessM]

Hi @Apprentice12001 ,

the One Connect Box only comes with select TV models as it's not compatible with all the TV models. As the One Connect Box and/or the Smart Remote weren't included with your TV that means that they are not compatible. 

Hope that this helps.