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IPTV working on wireless, not on wired?

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Apprentice

Hi,

 

When I try to use IPTV on my Samsung TV, it does connect correctly to my network thru wireless connection but not thru a wired connection.

Everything else (you tube, netflix...) is working just fine either thru wireless or wired but just IPTV is only working if I set up wireless. Of course, the wireless speed is not so great so I would prefer to use my wired connection since it is faster and would freeze less.

If anyone has some tips on how to solve this issue ?

Thank you

2 REPLIES 2
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Moderator
Moderator

Hi @Fred6363 

 

When trying to view the app through a wired connection, are you getting any kind of an error message, or could you describe exactly what happens?

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Apprentice

Hello Chris,

 

I use Smart STB app and when I open an IPTV channel (when using wifi), there is a small latency (mabye 5/20 sec) with a black screen and then the channel appears. If I switch to a wired connection, it is the same except that there is only the black screen and the channel just never appears. Rarely, there are 1 or 2 channels launching (wired connect) but it is 2 out of 100 if I am lucky.

No error message, nothing special.  

This situation only occurs when IPTV and I have been testing different operators .

 

Thanks

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