14-05-2018 12:17 PM - last edited 14-05-2018 12:25 PM
As you can see the above apps won't allow me to delete them.
We have strong views about some of these apps and i don't want our family to have to deal with them on our new expensive smart tv.
We wish to delete them all. Specifically the pay for view cinema apps.
Failing that we need to stop the pay for view cinema app from endlessly playing when you select live tv.
Not everything it shows is to our liking and it's a temptation to make purchases for the family and leads to arguments. Its eye candy infront of babies. Seriously wtf samsung.
When I choose live tv I don't want it to default to these junk channels.
Can anyone help us block the automatic viewing or delete them entirely ?
We certainly didn't pay less for the tv to put up with advertising in our living room which we don't accept on our other devices.
Ps here's a link of samsung claiming all apps can be removed:
08-01-2019 03:03 PM
@Anonymous User wrote:https://www.cnet.com/forums/discussions/smart-hub-delete-apps/
This page explains that some samsung tvs are like , "a bad store which controls everything and forces users to make purchases they don't want and didn't ask for...".
If this is true this is truly disgusting that we're being forced to have apps which we don't allow or want on our family pc or phones or tablets.
So my question would be if we are unable to delete this junk how can we prevent it from streaming on the default hub ???
These aren't Disney cartoons but adult films which are expensive....but they're playing non stop to our family.
Try this to be able to chose what is playing on startup (because you can't delete or block some of the default bloatware and deleting channels just reduces the mess but doesn't seem to solve it) ...
Press home and go to settings cog . Go to System. Then to Expert Settings. Adjust the Autorun Last App setting to "off" .Turn off tv. Turn on and then go back to Autorun Last App and setting and change it to "on" .
By doing this I was able to at least make my last used app the one that comes up at start-up. For now anyway . May not work on all models but did for my 8 series tv. (UE55KS8080). WISH YOU WELL.
...and Samsung please calm down the bloatware defaulting to ON, and preventing deletion.
08-01-2019 03:06 PM
Here is how I stopped it autoplaying unwanted channel on startup. Told the tv to open the last used app instead . It was already set to do this but somehow it forgot....
Here is how:
Try this . Press home andand to settings cog . Go to System. Then to Expert Settings. Adjust the Autorun Last App setting to "off" .Turn off tv. Turn on and then go back to Autorun Last App setting and change it to "on" .
By doing this I was able to at least make my last used app the one that comes up at start-up. For now anyway . May not work on all models but did for my 8 series tv. (UE55KS8080). WISH YYO WELL.
...and Samsung please calm down the bloatware defaulting to ON, and preventing deletion.
08-01-2019 03:09 PM
I just had this new issue on my two year old tv .
Try this
.. probably with internet on again...n i P home and go to settings cog . Go to System. Then to Expert Settings. Adjust the Autorun Last App setting to "off" .Turn off tv. Turn on and then go back to Autorun Last App andasetting and change it to "on" .
By doing this I was able to at least make my last used app the one that comes up at start-up. For now anyway . May not work on all models but did for my 8 series tv. (UE55KS8080). WISH YYO WELL.
...and Samsung please calm down the bloatware defaulting to ON, and preventing deletion.
10-01-2019 11:10 AM
10-01-2019 04:07 PM
Turns the it my solution did no completely work ... Yesterday my tv was turning itself on again and turning on to TV plus automatically again .
Now I will have to call support .
28-01-2019 07:15 PM
disconect your tv from the internet, then change the password on your router this will stop your tv from haking into your wifi and doing its own thing without your permision
05-02-2019 12:56 PM
"Unfortunately you cannot roll back firmware,."
This is simply not true. It is perfectly possible and safe to change firmware to either a new version, or an older version. If there was an older version which got rid of some of the junk on my Samsung TV, I'd DEFINITELY install that firmware. Where can we source firmware for our samsung TVs?
"resets can sometimes sort certain issues"
This is not an issue which a reset can sort. Resetting the TV brings it back to the same state, with the ***** we dont want, but we will now need to set everything else up again. It acheives nothing other than forcing the owner to customise their settings again, but still with the junk we still don't want!!!
I am sick of this s"!t samsung feels free to install on the TV I bought. I paid for it, NOT samsung. It was NOT a free giveaway with conditions attached. Neither was it a rental agreement. I bought it outright. I own it, and I should be able to do whatever I want with it!!
There should be no apps on MY TV which I cannot remove if I don't want them. There is NO excuse for this!!! I am also looking for a way to delete the persistant apps on my TV. Whenever I switch it on, I am confronted by trailers for movies I have no interest in. Of course I can and do change the source and it stops, but I shouldn't have to do this each and every time I switch my TV on!! The main culprits are Rakuten TV and TV Plus. I DON'T WANT THEM AT ALL!! I want them removed from MY TV!!
05-02-2019 02:00 PM
05-02-2019 04:46 PM
UPDATE:
you can do the same - I am writing a letter of complaint to samsung. in Switzerland - this is the link I found form a button atthe bottom of their support page https://www.samsung.com/ch_fr/info/contactus/email-the-ceo/
the issue returned in a slighty mutated way. TV Plus somehow added the deleted channels back. and kept playing them loudly on startup, and overriding my settings to "start on last used app" (e.g. startup on netflix instead of tv channels) .
Fast forward to today. I tried deleting all the channels as per the sasumg website help guide (https://www.samsung.com/us/support/answer/ANS00061521/ )
So I deleted thr Tvplus channels again. ti warned me I would be deleting the app if I deleted all channels. Cool. So now TV plus seems to be invisible again, but not quite deleted.
I am writing a letter of complaint to samsung. in Switzerland - this is the link I found form a button atthe bottom of their support page https://www.samsung.com/ch_fr/info/contactus/email-the-ceo/
and what does the problem look like now? On startup, I (still) get a TV plus channel playing anyway (channel 5007) and also the TVPlus logo appears top right hand corner of screen on startup of the tv, so its not gone, or deleted... its baaaack!.
so... fewer channels, but the same insidous problem.
FYI my TV is model UE55 KS 8080 (an 8 series UHD 4 k ) probably 3 years old or so
05-02-2019 05:10 PM
I've written to them today by e-mail, using an e-mail address I found when messing around with TVPLus to try to delete it. The e-mail address came up on screen and is directly related to TVPLus, but still a samsung e-mail address.
I can't delete any of the channels, so I can't even get as far as you do. It's a very frustrating situation. My TV didn't do this when I first bought it, so I think it must have been because of an update. I've turned automatic updates off now, but I need to roll back to a previous state to resolve this. Unfortunately, there is no facility on the TV to do this.
I don't expect to get the answer I want from samsung.
Mabosla