Hello. It's ks9000.
I honestly don't care if they are removed but they need to be blocked.
But I do care. I do not want Facebook or any Facebook related spyware on my personal device. They run in the background and log/sniff whatever they want (when and what I watch, how long etc.). Since the TV also has microphones, who knows what else is recorded and used "to give you a better user experience". If I cannot delete/uninstall that suff, I will return this Samsung device and buy another brand. Terrible intrusion into my private space by Samsung/Facebook.
I found an option to deactivate TV+ in the service menu of my Q6 (judging from screenshots from other service menus, this option seems to be available also for other models). It seems for the moment that it's gone (doesn't show up anywhere).
I totaly agree!
The Galaxy S6 was my last phone I bought from Samsung because of all the ad and bloatware. My recently bought Q6 is the last TV I bought from them.
I wait for the day they roll out stuff like that to ther full product range: Want to wash your cloth? Watch an ad first! Open your fridge and hear a commercial!
Lol that's already a thing with rhe smart fridge which has internet. Also recently google were in trouble as they put spoken ads into their Alexis range when you asked the time. It actually target your kid with beauty and the best film promo....mind boggling. Google removed it after complaints but they claimed it wasn't an ad but a user notice for information and a public service....yeah right it was . Only solution is to not buy it or actively complain. Neither is much fun.
Since last month, the apps that are (currently) able to be deleted keep coming back every time I turn on the TV.
I WILL NEVER BUY ANOTHER SAMSUNG DEVICE.... EVER.
Too bad you don't know how to treat your customers, Samsung.
I'm having the same issue - RakutenTV is the default when I turn my TV on and I absolutely despise it automatically playing loud adverts for films I don't want to watch. Never buying another Samsung tv if this is what the experience is like now - how much money did I pay for this device? And they want to squeeze more out of me by playing ads at me?
THAT SAID, I was able to remove the RakutenTV autoplaying channels on my UHDTV 7 Series by holding the channel clicker down until a channel list came up, then I could navigate up to 'Edit Channels' and delete them.