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Horizontal lines on half of the picture on my LED UE40D5520RKXXU 40" TV

(Topic created on: 25-06-2017 09:25 AM)
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nichos
First Poster

‎25-06-2017 09:25 AM

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I am in an unaccessible part of UK with no tv service possible.

 

I have it open  & as a retired aviation electronics technician can unscrew & replace one of the two cards if I knew which one is most likely causing the problem.

 

Googling the proble gave no definitive clues.

 

Can you help please?            ........thanx             .............nick

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TracyR
Moderator
Moderator

‎06-07-2017 07:48 PM

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Hi @nichos,

 

Are you still experiencing this issue?

 

Please be advised that any unauthorised work on your TV would void the warranty.

 

Let's try a picture test on your TV: Menu > Support > Self Diagnosis > Picture Test.

 

:womanhappy:

 

 


Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge

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