Gamepass issues

[dave571]

Anyone else have issues with 'gamepass' flashing on the screen every minute since the update to 2.5?

Only seems to be an issue on the TV, phone works fine

[Verynutty]

I'm having the same issues. I'm having to connect a device to watch which defeats the object of an app.

[pkaren]

Same problem for me. Just got a weekly subscription to GamePass to try it out and if this problem remains it will NOT be prolonged. 

[LoFi]

Just the same here.  Exdept my app still thinks it is version 1.0.  Can't get it to update at all.

[dave571]

I've been in contact with support and they are looking into it and seem to be trying. Raise it with them, call it 'Samsung App' as I did and they might lump then all together and get it sorted. Will update if anything happens

[LoFi]

Will do - though my previous experience with them has not been great. I still don't have fast forward!

[dave571]

Looks like they have fixed it, certainly the twenty minutes I have watched so far look okay. The downside is the resolution has been reduced..... sort of a good SD or a poor HD but at least it is better than it was. Hopefully they find a way to up the picture quality soon

[LoFi]

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@dave571 wrote:

Looks like they have fixed it, certainly the twenty minutes I have watched so far look okay. The downside is the resolution has been reduced..... sort of a good SD or a poor HD but at least it is better than it was. Hopefully they find a way to up the picture quality soon

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I've just been watching and it hasn't changed for me, still flashing up the logo randomly.  What version of the app do you have?

[dave571]

I'm on 2.6.1

[LoFi]

Thanks dave751 - I'll give it a check later