22-06-2019 05:38 PM
Had to reset my Fire TV, now my TV can’t find it. Restarted TV, gone through start up, restarted FIRE TV, nothing! Any advice?
27-06-2019 02:28 PM
Hi @Neilyboy72
What's the model code and software version of your TV? Go to Home > Settings > Support > About This TV. or for older TV's it's Menu > Support > Contact Samsung.
27-06-2019 05:34 PM
Hi there,
Model: UE55MU700
software: T-KTMDEUC-1270.03, BT-S
thanks
27-06-2019 07:23 PM
Thanks, @Neilyboy72. The software version is up to date. Have you tried all of the HDMI ports on your TV?
27-06-2019 07:54 PM
Hi there, it’s connected through a Samsung ‘One’ connector and I’ve tried every port. Reading various threads, these things are notorious for causing problems!