Sounds very thorough and I'd imagine they'd have had multiple claims of similar nature and have piles of documents to support thier case. Thanks for the feedback.
Not sure what I'll do don't fancy being out of pocket any further. But at the same time think that the fact I'd need to buy a new TV to meet the minimum standards. Disappointing.
I did it cost me £400 it makes the tv support HDR and it has the hdmi 2.0b as well to support faster frame rates and so on. But again the HDR is just 8 bits which is the minimum standard for UHDTV. It dose improve the picture and the frame rates but it is nothing like the new setting and the only one that matters is dolby vision that is the new standard and the best for the future of tv's at the minute. But if I knew what I do now I would never of got it as you can buy a HDR 10 bit tv with better settings and picture for £500 now days any way. That box is well over priced it should be at max £100 now days.
It was £1599 not worth it, could get a fantastic TV now. Truely gutted as thought it would be good for a while. I'd take the ego kit off you if you don't want it anymore or you've got new TV. £400 lol