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Edge Bleeding on Samsung RU747

(Topic created on: 10-12-2019 02:57 PM)
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LEDBleed
Student
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Hi, 

 

I brought new 43RU7470 UHD 4K Tvlast month and from day one I could see edge bleeding on the top right corner, but lately I could it is getting prominant day by day, Samung Say's this  how the TV is built, But I disagree, I have checked with other SAMSUNG TV owners who have brought the same TV's and there are no such issues , Can someone help me how to escale this issue, Samsung customer care is not responding properly

 

Have attched some photos, can someone guide me on this ? Is this how LED TV are made to work?IMG_20191208_212236342.jpgIMG_20191208_212238590.jpgIMG_20191208_212239799.jpgIMG_20191208_212241953.jpgIMG_20191208_212911929.jpg

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2 REPLIES 2
TessM
Mastermind
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Hi @LEDBleed ,

 

is this appearing in all the channels and sources? Have you run a Picture Test

 

If the issue persists when you are running this, contact our Support Team to arrange an engineer home visit. 

LEDBleed
Student
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Thansk for your response, It happens for channels, it happens only in the dark room, Service agent had visited today and he says this is not a problem and all samsung TV's are like this, to which i don't agree if that was the case i would have not brought this TV .

 

 

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