09-12-2019 11:40 AM
Hi,
I brought new 43RU7470 UHD 4K Tvlast month and from day one I could see edge bleeding on the top right corner, but lately I could it is getting prominant day by day, Samung Say's this how the TV is built, But I disagree, I have checked with other SAMSUNG TV owners who have brought the same TV's and there are no such issues , Can someone help me how to escale this issue, Samsung customer care is not responding properly
Have attched some photos, can someone guide me on this ? Is this how LED TV are made to work?
09-12-2019 02:05 PM
Hi @LEDBleed ,
is this appearing in all the channels and sources? Have you run a Picture Test?
If the issue persists when you are running this, contact our Support Team to arrange an engineer home visit.
10-12-2019 02:57 PM
Thansk for your response, It happens for channels, it happens only in the dark room, Service agent had visited today and he says this is not a problem and all samsung TV's are like this, to which i don't agree if that was the case i would have not brought this TV .