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ERROR_MODEL_BIND

(Topic created on: 20-10-2018 05:33 PM)
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Annie98
Student
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My Samsung Smart TV UE46EH5300 suddenly refused to connect to the internet, displaying the error message ERROR_MODEL_BIND. What should I do?

140 REPLIES 140
marinamarian
Apprentice
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The option Software update was greyed out for me. Had to go to Menu-System-Setup and reinstall the tv, along with channels and all.

pcampbell
First Poster
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The software update option is greyed out for me, i am connected to the internet wired and the tv verifies it is connected? Any ideas how I can enable this?

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TLS
Student
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Thanks!! This worked for me 😁👍

JAMES4578
Samsung Members Star ★★
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@pcampbell wrote:

The software update option is greyed out for me, i am connected to the internet wired and the tv verifies it is connected? Any ideas how I can enable this?


Hi @pcampbell  Could try unplugging but if that does not work you would need to do a factoy reset, the method detailed by  @marinamarian  in the post above yours.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Lucasdem
First Poster
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15377556596222133837568.jpg

 Mi samsung smart no me permite bajar app y me dice que no esta conectado error-model -bind y me aparece error 012 

 

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dontknow
First Poster
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I managed to fix same problem with my telly by pressing menu, support, software update and then scrolled down to alternative software. hope this helps.

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dontknow
First Poster
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when you go on to software update via menu, scroll down to alternative software
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mrdblack
First Poster
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I tried software update over internet - no update available so no joy.  I tried the Alternative Software option & had an option to upgrade to version 002007.  I did this, followed the instructions & problem solved !  Thank you everyone DB

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Un4600es6100
First Poster
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After five years of my TV being unable to connect to the Internet it and after multiple phone calls and hours on the phone being passed back-and-forth between customer service representatives not to mention being lied to. I have finally found a solution for the error_model_bind issue! Remove all of the screws on the back of the TV and remove the bezel around the screen under the left speaker you will find Your Wi-Fi dongle also known as a LAN card.  Remove the LAN Card and blow it out then reinstall. Your TV will now be able to connect to the Internet once again.

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Jcdavies
First Poster
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I am also getting this message.

im showing as connected with 100% strength.

ive tried to follow your suggestion software update, but it won’t allow me to click on it.  It says function not available.

ive also tried Reset but it’s asking for a pin? I’ve never set a pin?

 

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