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Disney Plus & UE55MU7000

(Topic created on: 24-03-2020 01:41 PM)
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Danny6656
Apprentice
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Hi, just looking for some advice. I've signed up to Disney + and on the above model TV the DisneyLife app is readily availailable. However I am unable to download the Disney+ App and log in on my TV despite all updates obtained and current. 

Can you help? 

Thanks, 

Danny. 

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5 REPLIES 5
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Doran7541
Student
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Hey Danny,

I had the same issue, howeever I've just looked and the app is now on the appstore on our TV. I imagine it's there for you not too.

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Danny6656
Apprentice
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@Doran7541 wrote:

Hey Danny,

I had the same issue, howeever I've just looked and the app is now on the appstore on our TV. I imagine it's there for you not too.


Great. Works perfectly. Thank you. 

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AntS
Moderator
Moderator
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Glad to hear @Danny6656  and @Doran7541! 🙂👍

 

Just sharing some info/tips for folks here too:

 

  • App should be available on 2016 (K-series) models onwards.
  • If the app doesn’t appear, then try Apps > Search/Recommended.
  • Disney+ isn’t automatically added to the Home bar, so to do so: highlight the Disney+ app > [curser up] > Add to Home > place the Disney+ tile in your desired position.
  • It’s not possible to create an account from within the app, so it’s best to go to https://www.disneyplus.com/en-gb/sign-up on a PC/tablet/smartphone and do it from there.
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Danny6656
Apprentice
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Thank you. Very helpful. 

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Dk10
First Poster
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Hi I just bought a Samsung 7 4 K series UHD and after downloading the Disney plus app it doesn't show in full

screen just wondering if there is a fix for this ?

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