01-05-2020 08:28 PM
Hi - just bought a QLED60R. It has twin F connection input in the rear.
I have attached both from our dish but can only measure the strength on the 'main' connection, not the 'sub' - reason for worrying that this might be broken as we set it up, searched channels ok but don't get any channel info up for a lot of channels till we select the channel & we are unable to plan forward in the guide as there is no info.
We had SKY before & both f-types had great signal strength.
I can see in the manual an option for 'dual' input but its greyed out in the tv menu.
I'd ask samsung for a hand but there is no online help due to the lock down.
Cheers for the help!!
01-05-2020 08:42 PM
Evening @Confused_medic ,
can I take your TV model code (this can be found at the back) so I can check this for you?
01-05-2020 09:08 PM - last edited 01-05-2020 09:08 PM
QE55Q60RA - thanks 🤟🏽😷👍🏽