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Digital TV Reception Issue

(Topic created on: 01-05-2020 08:28 PM)
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Confused_medic
Student
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Hi -  just bought a QLED60R. It has twin F connection input in the rear.

 

I have attached both from our dish but can only measure the strength on the 'main' connection, not the 'sub' - reason for worrying that this might be broken as we set it up, searched channels ok but don't get any channel info up for a lot of channels till we select the channel & we are unable to plan forward in the guide as there is no info.

 

We had SKY before & both f-types had great signal strength. 

 

I can see in the manual an option for 'dual' input but its greyed out in the tv menu.

 

I'd ask samsung for a hand but there is no online help due to the lock down.

 

Cheers for the help!!

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2 REPLIES 2
TessM
Mastermind
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Evening @Confused_medic ,

 

can I take your TV model code (this can be found at the back) so I can check this for you? 

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Confused_medic
Student
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QE55Q60RA - thanks 🤟🏽😷👍🏽

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