19-12-2018 08:20 PM
The Demand 5 App will no longer be available on certain platforms,Channel 5 upgrading to My5. Whilst the new app is only available on 2014 Samsung Tv's onwards, Demand 5 should work on some older models but the icon will be updated. However I was have been informed by @AntS AV Engineers stated that the The Demand 5 App has been permanently removed form 2011 D models in a joint decision between Channel 5 and Samsung. Some information here Demand 5 Closures
For troubleshooting a useful section is available Problem Solving
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