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Cast/mirroring not working

First Poster

Hello,

Since my tv UE50RU7025KXXC updated to T-MSLDEUC-1335.0 cast/mirroring is not working on phones or pc.

 Thanks for your help

4 REPLIES 4
CarlH Moderator
Moderator

Hi @ValentinN. Are you using the Smart View app on your phone? Which model phone do you have and is the software up to date. 

First Poster

Hello,

 

It's not working using the app or using the native feature of my phone. I tested it with a Samsung s8+ and a honor view 10. It's also not working with my pc on Windows 10 with the native feature. All systems are UP to date

 

Thanks for your help

CarlH Moderator
Moderator

Thanks @ValentinN. Is the software up to date on your S8+? ^CH

First Poster
Yes it's up to date. It seems like thé bug is from the last update of the TV because it was working before
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