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Cast from S7 to Samsung TV

(Topic created on: 26-01-2019 05:30 PM)
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KenB44
First Poster
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While setting up to cast YouTube from my phone to my Samsung smart TV I entered 'deny' instead of 'allow' on the TV by mistake. Now when I try to cast, the TV doesn't give me the options and I can't cast to it anymore. How do I reset the TV to change back the settings please? 

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3 REPLIES 3
ChrisM
SuperStar
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What's the model code of your TV, @KenB44? We'll run through a reset of the TV with you.

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KenB44
First Poster
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Hi Chris. Thanks for the prompt reply. It's a Samsung UE40MU6470. 

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ChrisM
SuperStar
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OK. To carry out a reset, go to Home > Settings > Support > Self Diagnosis > Reset. Note, any changes you may have made to your settings will revert to the default settings.

 

Let us know how you get on, @KenB44.

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