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Blurry screen watching Netflix and Amazon Prime

New Member

UE43KU64000UXXU

Please help!

I have blurry screen around all edges when watching Netflix and Prime. HD TV is fine. Picture test is fine on TV. Any advice welcome.

Thank you! 

6 REPLIES 6
ChrisM Moderator
Moderator

That's strange @Mazzystar.

 

Let's try a Smart Hub reset. Go to Home > Settings > Self Diagnosis > Reset Smart Hub.

First Poster

Yup, got the same thing recently. Doesn't show on all images, just some. The reset doesn't seem to have worked.

First Poster

Has anyone manage to fix this ?? I have rerest the smarthub but i am still having this issue.

New Member

Just bought the qled samsung tv.  Same issues.   No one can figure it out.  Might return tv.

First Poster

I unplugged the tv for 5 min and it worked for me 

First Poster

Worked for me as well. Had to turn the electricity off for some DIY, and that seemed to clear it up.

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