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Blue patch at bottom of TV

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Apprentice

We have a Samsung LED TV. For the past couple of days, there has been a blue haze at the bottom of the screen. When I run the picture test, it shows on the first test picture but not the second. Is this a problem with the pixels? 

 

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Apprentice

Hi, yes I did. I had to do a full reset of the TV. 

Bit of a pain to have to sign into everything again but resolved the issue. 

I think the voice control animation got "stuck" on the screen as it looks just like that only not animated.

7 REPLIES 7
First Poster

I have just noticed the exact same issue. Did you ever get this resolved?

Apprentice

Hi, yes I did. I had to do a full reset of the TV. 

Bit of a pain to have to sign into everything again but resolved the issue. 

I think the voice control animation got "stuck" on the screen as it looks just like that only not animated.

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First Poster
Thanks.

I was just going to reply again as I'd just figured it out. Just pressed the voice control button and it went away, so luckily no full reset needed!
Apprentice
Ah you are lucky, mine wouldn't go away until full reset!
Explorer

I have the same Problem . I have these Purple Patch Spots on my 40" Samsung 4K LED UHD TV Screen on the lower left corner and in the middle of the Screen. Is there a Fix to this problem ? 

Explorer
Which is the voice control button and how do I hard reset? Will this really remove the purple HAZE SPOTS on my screen?
Observer

I did a full reset for mine but it is still the same a blue glow about 4 inches round size at bottom centre of the screen :(

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