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Blank screen after tv is powered on

(Topic created on: 27-12-2019 12:32 PM)
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3dben
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Turn tv on.

Start-up logo 'Smart Tv' appears on screen which quickly flashes off.
I can attempt to connect via smart view on my phone and the tv screen shows it loading at the top of the screen then it fails to connect.
The only menu i can get up on the tv screen is via the main power button on the TV.

Pressing that button once it gives me the on screen options of Power, volume and source, pressing and holding the power button to use any of these features does nothing. The screen remains the same, blank.

I can see the backlight is working on the sides of the screen.

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