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BT sport app on TV error VC084

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I have a TV UE65RU8000, I have logged in to the BT sport app successfully on the TV but when I try and watch a channel it says that the device time is wrong and gives me an error code VC084. The time on the tv is correct. How is this fixed? Any help would be appreciated.

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Superuser I
Superuser I

@Gdh960 wrote:

I have a TV UE65RU8000, I have logged in to the BT sport app successfully on the TV but when I try and watch a channel it says that the device time is wrong and gives me an error code VC084. The time on the tv is correct. How is this fixed? Any help would be appreciated.


Hi @Gdh960  From checking BT forum the VC084 error code relates  to the time and  Zone.  Therefore check both are correct, you may need to go into the Manual Settings before reverting Back to Auto.  If this does not work you may turn Tv off for a few minutes and if still an issue reinstall the app.

 

 

 

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