Hi @Tiptail1. Hope you're enjoying your morning. With the issue you're having on the BBC iPlayer app, the security certificate on the app had expired resulting to the message you're now getting. An update will be required on the TV but if this is already installed, the message will be displayed for a few days but will eventually start working on supporting TV models. Can you please send us the software version on your TV? We'll take a look to find out if there's any updates available. You can find this in Support > Contact Samsung.
Hi @chadderz2020 Thanks for letting us know. The information provided in the message we posted earlier will apply but as your TV is already on the latest software version, no further action is required from your end. This will get resolved on the TV soon. We apologise for any inconvenience caused.
Hi Ggg12. Thanks for getting in touch. We posted a message on here earlier about the issue. Please refer to this message, and send us the model code and software version on your TV.
Hi Topcat2. We're sorry to hear about that. Please refer to the message we originally posted on here.
Hi Tiptail1. Thanks for your message. If the software version on your TV mode is on the latest version, the message will remain on the app for a few days, and will go away when this is resolved. We appreciate your patience.
