Support

Open search

Auto Motion Plus not available?

Highlighted
First Poster

Just got a QE43Q60R TV and started to configure the settings but for some reason there are a bunch of functions that aren't available. Auto Motion Plus being one of them and they're just "greyed out" and can't quite figure out how to activate them.

Any help on how to "unlock" it is appreciated.

3 REPLIES 3
Highlighted
Moderator
Moderator

Hi @AtMelty. Do you have any devices connected to the TV and which HDMI port are you using if so?

Highlighted
First Poster

Only connected to a PC for now, via the HDMI 1 port.

Highlighted
First Poster

I have same problem and I know why its not working for me. And its disgusting..

Soo..

When I connect laptop to my Samsung QE65Q65, (for example 1920x1080@100Hz, but it doesnt matter what resolution or refresh rate) image on TV is not scaled properly. Image is little bit zoomed in, outer borders are croped. In this situation, Auto Motion Plus function is available and working OK together with others pic settings.

BUT if I go in settings of TV and set imge to fit the screen size, image scaling is OK, but Auto Motion Plus is greyed out and not working, together with some other advanced pic. settings.

Same problem happens if I apply setting "fit to the screen size" only on laptop. Image scaling is OK, but Auto Motion Plus is greyed out and not working, together with some other advanced pic. settings.

So if image is not scaled properly, this picture settings are working, if I scale image correctly, its NOT working.. I tried HDMI ports 1 and 4.

I dont know yet how to fix this..

Top Liked Authors