05-01-2020 08:51 PM - last edited 05-01-2020 08:57 PM
I have a UE43RU7100KXXU and have just recently purchased a Sonos Beam sound bar that all works great together in normal PCM sound quality with my Sky Q and XBOX ONE in HDMI 1 and 2 respectively and then the Sonos in HDMI 3 (ARC), The problem is when trying to play in Dolby Digital on my soundbar, i get a terrible audio lag (500ms Roughly) which cant be adjusted for as the audio delay option only allows you to increase this lag. I have proven the problem is with the pass-through within the Samsung TV, as when i plug either the Xbox or Sky directly into the soundbar i do not have this problem. However i am not prepared to keep unplugging wires in order to achieve this as i often use apps on the TV as well as both my SKY Q and Xbox. Surely this can be fixed with a software update, as from your forums i can see this is a common problem.
06-01-2020 05:34 PM
Summed up nicely and reflects crux of the issue with the TV and similar in my situation (with Q80 TV + Q80 Soundbar) and shown by others as reflected accross this forum and the soundbar one.
I have resorted in my situation routing to soundbar first with Cable Box and with the PS4 HDMI to TV but optical audio to soundbar. This causes other issues as I have to effectively disable ARC (through turning off HDMI-CEC), but then need to switch back on again if I want sound back down to the soundbar from the TV apps (iPlayer / Prime etc) so is a headache.
In short, this shouldn't be such an issue in this day an age 😞
20-01-2020 05:28 PM - last edited 20-01-2020 05:29 PM
Samsung is there a solution?
There is alot of forums with people venting the same frustration...
https://eu.community.samsung.com/t5/TV/Lip-sync-on-Q90R-with-5-1-input/td-p/1165111
https://en.community.sonos.com/troubleshooting-228999/samsung-lip-sync-6833094
These are just a handfull of forums, there are many more if you keep searching
Please do something
22-03-2020 06:46 AM
Same problem here too with the Xbox Dolby digital passthrough worked fine on my Vizio..
24-03-2020 12:00 AM - last edited 24-03-2020 12:03 AM
Yes, audio lag issue on my setup of sky q mini box, Sonos beam and The Frame TV, when Sky HDMI audio set to Dolby Digital. No lag when set to Normal.
All audio delay settings set to 0 on TV, Sky and Sonos. Sky HDMI set to Dolby Digital.
Beam to HDMI ARC, Sky to HDMI 1 on one connect.
I’ve tried optical adaptor for Beam to one connect but still audio delay.
Samsung, can you explain and offer something to resolve this issue on the one connect please?
29-12-2021 02:30 AM
BUMP. Still an issue…