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Apps not starting

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Apprentice

Over the last few days several Apps on my KS7000 will not launch, even after a Smarthub Reset.

Netflix and Prime Video are working.

Plex, NOW, Rakuten, YouTube and iPlayer are just showing to EM-"Please wait a moment and try again"

Any help would appreciated.

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Apprentice

No i got it sorted, Samsung Support remoted on a did a hard reset

5 REPLIES 5
ChrisM Moderator
Moderator

Hi @Dark360 

 

Are you still having this issue or did you manage to get it sorted?

Apprentice

No i got it sorted, Samsung Support remoted on a did a hard reset

ChrisM Moderator
Moderator

Great news, @Dark360! Thanks for letting us know!

New Member

what number did you call

Apprentice

Didnt call a number, did it all through live chat

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