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Annoying pop up box

(Topic created on: 06-12-2018 07:52 PM)
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RobMal
First Poster

‎06-12-2018 07:33 PM

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20181206_190623.jpg

 

So this has started happening recently and it's starting to get really annoying. Any ideas on how to stop it happening.

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2 REPLIES 2
MasukaH
Voyager

‎06-12-2018 07:37 PM

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Hi @RobMal

 

 

Can you tell us the model of your TV? Does this notification appear across all sources? Have a go a checking all the cables and connections to see if they're secure, we’d also recommend turning your TV off and unplugging it for a while before turning it back on again. Let us know how you get on.  

 

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RobMal
First Poster

‎06-12-2018 07:52 PM

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In response to MasukaH
It's a Samsung 6 series 55" and it happens when I switch off the appliances connected to it, i.e sky box, xbox, etc.
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