06-07-2018 09:23 AM
hello I have purchased the samsung qled q6 55 inch tv which is this model https://www.samsung.com/uk/tvs/qledtv-q6fn/QE55Q6FNATXXU/ I have had it for a few days now, having a play around with the settings and features on it, one thing I have noticed is ambient mode which is a nice feature but after reading up about it on the net I have noticed I can upload my own pictures to use but when I upload my pictures they only stay on while I use the smart things app on my phone, is there a way to keep them on permanent as I have a photo of my three grandkids and it would look fantastic on my tv like a real photo on the wall with the real thin bezel around it, it looks like I don't have a television in my living room 🙄.
Solved! Go to Solution.
14-02-2019 01:13 PM
SBart, my situation was similar . . . my TV is mounted on a wall of rough irregularly-shaped stone, and like you I took some high-res photos of the area where the TV would be. Hooked my laptop up to the TV and set the TV as a second monitor, and then used photo retouching software to crop/resize/color correct it until a “full screen view” of the image on the TV was what I wanted. (And it was pretty cool . . . .)
Best I was ever able to accomplish with the iOS version of DumbThings was to get that image as a photo in Mono — which, as you, indicate, is not what I was after because of the mat/frame that it uses.
Using the kludge I alluded to on p.2 of the comments in this thread, I was able to trick the Android version of DumbThings into using my image as a background image. However, when DumbThings did so, it reduced the resolution and screwed up the color correction. I was able to correct that a bit via the on-screen controls — it’s now “just OK” (and I am using it), but it’s nowhere as good as the original image.
(I’d post a link to the step by step instructions on how to do the kludge (it’s pretty involved), but as mentioned earlier in the thread those were posted in a thread on the Samsung US boards. The Moderators / administrators there respond to people like me calling Samsung out for this kind of false advertising and their disingenuous responses to known flaws by banning us from the site, so unfortunately I can no longer get it for you. Bunch of despicable cowards, that lot.)
Ambient Mode remains a disappointment at best, a deliberate fraud at worst.
14-02-2019 01:33 PM
14-02-2019 01:42 PM
14-02-2019 01:44 PM
14-02-2019 02:04 PM
24-02-2019 04:38 AM - last edited 24-02-2019 04:39 AM
Went to best buy and was given an entire presentation (the one with the bricks)....
I can't get remotely close to what was sold to me.
24-02-2019 04:54 AM
Yep! Same thing at my BB. Samsung is purposefully not telling consumers the truth. Ambient Mode is a scam, and Samsung must be held accountable!
05-03-2019 06:33 AM
05-03-2019 02:54 PM
10-03-2019 09:30 AM
@Elukka wrote:[...] Then...I tried to add photos from samsung account (which is the second option, the first is gallery) and ambient mode got "broken" again. Samsung support had to hard reset again to get the ambient mode to work again.
So....do not try to send your own photos to tv from samsung account!!! It will ruin your ambient mode and you need to call support to fix that! Since hard reset I have uploaded a dozen of own photos succesfully to tv and it works as promised!!!
Hi, not sure if this post can be of some help for those who has this issue. I'm from italian community and i had the same exact issue with the ambient not showing picture from the samsung cloud, and got broken. This happend until this morning, when, for pure fortuity, i wanted to try switching the TV language from Italian to English. After that, the ambient mode started to load pictures from the cloud. Every time i activate the ambient mode, the picture shown (in the mono mode) is picked up randomly.
I tried to switch back to Italian, and things got broken again. Then returned to English, and it's ok. For now i'll keep it this way.