06-07-2018 09:23 AM
hello I have purchased the samsung qled q6 55 inch tv which is this model https://www.samsung.com/uk/tvs/qledtv-q6fn/QE55Q6FNATXXU/ I have had it for a few days now, having a play around with the settings and features on it, one thing I have noticed is ambient mode which is a nice feature but after reading up about it on the net I have noticed I can upload my own pictures to use but when I upload my pictures they only stay on while I use the smart things app on my phone, is there a way to keep them on permanent as I have a photo of my three grandkids and it would look fantastic on my tv like a real photo on the wall with the real thin bezel around it, it looks like I don't have a television in my living room 🙄.
Solved! Go to Solution.
23-04-2019 02:26 AM
I have a Samsung note 9.
I haven't tried the wall photo idea yet, but there are shadows around my set so it will not look good even if it worked. I'll let you know if I try it.
23-04-2019 02:50 AM
Well, I’ve gotten everything to work without all the craziness you had to go through, but it’s really pissing me off that I can’t use my own pic without the stupid frame around it. If you come up with a solution for that, I would love to hear it!!
23-04-2019 04:16 PM
As discussed supra, Samsung and StupidThings CS eventually admitted to me (after lots of e-mails and hours on phone calls) that there's not a way to use your own images as background (i.e., w/o the Mono frame), notwithstanding what Samsung's ads and promotional materials say. Their excuse seven months ago was that they were "working on it" -- the fact that they still haven't fixed/enabled this ought to tell you that this isn't exactly a priority for Samsung.
23-04-2019 04:44 PM - last edited 23-04-2019 04:45 PM
Thanks LKB.
I can see how that would of worked, and I can confirm I have not worked out any alternative methods (I work in IT so have tried a number of things with no success).
I suspect its because ambient mode does not support the resolution/picture size required to produce a full screen image - by this I mean an image of X Mb in size - a lot of these things have a file size limit that means the resolution and colour depth have to be quite low to meet the size requirement. Clearly not as advertised and assumes that the 'background' to everyones TV is a simple no patterned blank wall (i.e. a low resolution / colour depth image).
I have also concluded though, that even in ambient mode I think I wouldnt want to leave my TV on all the time to show an image. Its annoying that it doesnt do it properly, because as you say, its not performing as advertised, but I think I'm going to give up on it now.
On the upside, I've also just posted all my settings in another thread on this site as I have found a range of picture settings that make me happy in all viewing scenarios, and I have to say, I am pleased with the quality of the viewing image the TV produces.
Ambient mode and the unreliablity of recordings to a hard drive/presentation interface of recordings are both poor areas of functionality though that at this price point Samsung should certainly take more responsiblity for.
25-04-2019 01:41 PM
BTW, here’s how mine came out using the hack/kludge described above:
25-04-2019 03:11 PM
All I can see in the picture is a grey brick wall with a beautiful red brick inlay?
Wait a minute...is that the TV? wow 🙂
Sarcasm aside, wouldnt it be great if ambient mode did actually work like this....
by the way, even though that clearly isnt what you wanted, I think that looks great in its own right. As the light changes throughout the day the image on the TV wont match you wall behind it anyway next to that window/light source. But what you achieved there, despite it being a kludge, I think looks great.
25-04-2019 04:15 PM
25-04-2019 04:28 PM
Fully agree with your last paragpraph, it is too much like hard work to achieve the 'transparent effect' with ambient mode. Equally, I have a few photos of nice artwork that I would like to sit in either full screen or plain black background, but I cant achieve that either. Never mind. What you did achieve is still cool though, despite the effort it took.
Aside from ambient mode, I have had my Q9 for a week now and I'm still pretty satisified with everything. I got the 55" at a good price (less than £1500) and the quality of the image is pretty great. Really considered the C8 but the burn in risk bothers me, plus, the wall mounting seems to be on the bottom half of the screen instead of the centre of the set, and im definately not moving my wall mount bracket at this stage lol - if it stayed as is the tv would be mounted unusually high and part of the bracket would be visible below.
28-04-2019 01:04 PM
28-04-2019 02:20 PM
As far as “waiting to see a few weeks whether Samsung comes up with some form of remedy”, dream on. Samsung has known about the problem with Ambient Mode, as well as much more serious issues with Q8’s and Q9’s, for many months, but refuses to even acknowledge them.
Take, for example, my biggest problem — recurrent issues with the ARC/CEC connection between the TV and a high-end Samsung soundbar. Despite this problem being almost universally reported by users in the US forums (including some users who related stories of Samsung repairmen stating that Samsung was well-aware of the problem and had no idea of how to fix it), Samsung basically ignored the crescendo of complaints for months. Eventually, a Samsung moderator on the US forums posted an official “solution” that decreed that there was actually no problem at all, because “that’s just how the CEC connection works.” Not surprisingly, I and many other users called BS on this, pointing out that LG, Sony, and even older Samsung TV’s all used ARC/CEC connections without the problem, so it was impossible that it was something inherent to ARC/CEC. Samsung’s response? Censor the posts pointing this out. When called out for this censorship, Samsung’s response was to ban me (and apparently others) from the US forums).
I could go on with more of my stories about how Samsung of late seems to have a problem of touting that their products do something, when they actually do not. And, when confronted with indisputable evidence of this, Samsung either ignores the complaints or eventually says “you’re right, it doesn’t actually do what we claimed — too bad for you.” Hopefully my point is clear: what we are seeing with Ambient Mode is just one example of apparently systematic behavior of this organization.
I’d been a loyal Samsung customer for over 35 years (going back to when it offered the first inexpensive microwave ovens to US consumers). No more. The next time I am ready to drop serious coin on a TV, it’ll be an LG or Sony.