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Ambient mode turns off after one minute on 82qfn

New Member

Hello I just purchased an 82 qfn 8 series.  The ambient mode worked when I first set the tv up.  But now after one minute in ambient mode it turns off.  I did a reset with no luck and also unplugged for 5 minutes which helps but only for about ten minutes and then it turns off again. Any help would be appreciated.  

New Member

This is happening with my q9fn 75”. Very buggy feature so far. Disappointing for a premium product. 

First Poster

Yes my Q9 is doing the exact same thing you need to turn auto brightness off and it will stay on takes away from the  realistic  affect very disappointed myself hopefully it’s fixed with a update soon


Does anyone know if this is being addressed  got mine today and thankfully in a 28 day return period  


If Samsung could simply stop the tv auto turning off in lower light that would fix it 


Update :


I returned mine as obvious fault 


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