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All4 Apps not working

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I've had the same problem as reported on here (see the ads but the movies don't load) - I called support 2 weeks ago - I had to spend sometime on the phone to sort it all out - removing the apps, resinstalling them, having to log back in all the apps - it worked at first but the problem has come back

DO I have to do this every 2 wekks?!!!!

Very disappointing - for the price I paid I am expecting the basic functions to work properly.  IT is surprising that this issue has been going on for months according to the messages on differnt forums but no permanent solution has been found...

Should I ask for a refund?

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