The update is on Samsung website. You have to make it on usb... or wait if you want to update when it’s available from tv...
anyway it doesn’t change anything for me...
I don’t want to give up but don’t know what to do now...
hi, I'm from southkorea
i search all of korean community websites but i think im the only one who has this problem
I do everything in this replys, but it still same
i ask support center to fix this problem but they said
just call AS guys, i dont expect them actually.
And now i just waiting for next update
Samsung told me again that they have problems with 2018 tv... there must be an update but stil not planned yet.
but it still can’t understand why it works for most people and not for us... and I think they don’t really know what they are talking about...
and i thought that Samsung hotline was better in South Korea...😬
Update to 1260 and hope to get better, but still remains the same. I still don't know if it's a problem with TV or an error in my Internet network environment.
I've previously inquired about Samsung's counseling in Korea, but they're just telling me to wait for an update, and I haven't heard a clear answer.
I've given up now. I hope it'll be resolved soon.
I had the same problem on my home TV and at Work. Both of them worked when the feature first appeared on my TV but suddenly I started getting the error message "cannot connect". Tonight I tried it on my home TV and I changed the "Require Code" setting to "Use Password Instead" and now it works. Go figure.