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AirPlay 2 problem

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Apprentice

Hello, sorry for my English. After connecting to tv and copy the code from the television..it writes to me ,,unable to connect to ...” why? App Apple TV is fine, but airplay on iPhone and MacBook has a problem. Please help me ..

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Navigator

Hello guys, I’m French and have the same very disappointing problem with AirPlay 2. When the code is entered, impossible to connect. I’ve called Samsung and Apple, but they can’t understand. I have a qled 2018. But I’m glad to know I’m not the only one. 

Are your TVs connected in WiFi or Ethernet?7DF5AAC5-1499-4875-AB77-4FA30D5EA69E.jpeg

 

CD287BA4-6438-481C-9B9D-FD8F66743321.jpeg

 

58837D9C-5CA8-41B2-9DF5-7CA44C47FB86.png

 

77 REPLIES 77
Apprentice

Hi, I have the same problem. iOS updated to 12.3, model of TV Samsung UE55NU8502 (2018) Firwmare ver. 1251 installed. Code on the TV is displayed, after entering it on the iPhone, Unable to connect to the TV message aperas on the phone.

New Member

Hi, 

how can i know about my tv if it is 2017 & 2018 or 2019 ? I only found the latest update is 1270 and its samsung 7 series (55) and the code is UA55MU7350

Apprentice

Hi Anbar,

 

The first letter behind the screen size describes it, M = 2017  in your case.

Here you can find guide how to decode it based on the TV model: https://www.samsung.com/uk/support/tv-audio-video/what-do-samsung-tv-model-numbers-actually-mean-why...

Hi can anyone tell me if this model is supported - UE32M5520AKXXU. Thansk

ChrisM Moderator
Moderator

Hi @Protimusmaximus 

 

Your model of TV is not yet currently supported we're afraid.

Apprentice

I have the same problem. Tv appears as airplay 2 device and pin appears on screen. But when trying to connect ”unable to connect”. Tested with multiple apple devices. Tv is UE55NU7172

Apprentice
Yes, i have samsung ue55nu7442. Did you solve the problem ?
Navigator

Hello guys, I’m French and have the same very disappointing problem with AirPlay 2. When the code is entered, impossible to connect. I’ve called Samsung and Apple, but they can’t understand. I have a qled 2018. But I’m glad to know I’m not the only one. 

Are your TVs connected in WiFi or Ethernet?7DF5AAC5-1499-4875-AB77-4FA30D5EA69E.jpeg

 

CD287BA4-6438-481C-9B9D-FD8F66743321.jpeg

 

58837D9C-5CA8-41B2-9DF5-7CA44C47FB86.png

 

Superuser II
Superuser II

apparently this is a problem that will be solved by a new update (maybe)

 


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