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65ks7005 bad light bleed!?

First Poster

My ks7005 is 4 days old and its impossible to enjoy hdr or normal hd movies etc. in a dim or dark room. Black is grey and lighted. Is this a broken set or is it normal? Im thinking i didnt get what i paid for:smileymad:

 

Backlight 20 in hdr+ mode in the pics.

IMG_4049.JPGIMG_4047.JPGIMG_4043.JPGIMG_4036.JPG

 

 

 

2 REPLIES 2
ChrisM Moderator
Moderator

Hi @Placebo.

 

We'd suggest if you're not happy with the display of your TV screen to speak directly to the retailer at this stage.

Voyager

Hi @Placebo! Did you manage to speak with your retailer about this? Is it all sorted now? Do let us know. 

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