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55" JU6500 6 Series Curved UHD 4K Smart TV USB playback

(Topic created on: 04-04-2017 10:32 PM)
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modeno65
First Poster
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Hi All

 

Have been watching films etc from USB stick with no problems since I bought the TV 18 months ago but now although I can see the files (programs/films) on screen and navigate around them I cannot play them back - I just get the audiable click 

 

Anybody experienced this??

 

I have tried different stcks and fresh downloads but the same result

 

Cheers

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AntS
Moderator
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Hi there @modeno65 :smileyhappy:

 

What's the current software version on your TV? Menu > Support > Contact Samsung. 

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