29-09-2019 07:58 PM - last edited 29-09-2019 08:54 PM
is this just firmware issue or u guys building poor quality stuff? did u guys check this unit for sound? audio crackling very bad.
listen how bad it is https://www.youtube.com/watch?v=0LGVY-Z_7HU
29-09-2019 08:38 PM
Hi @halix. Did you remove the cellophane from the frame/ bezels of the TV?
29-09-2019 08:40 PM
check this https://www.youtube.com/watch?v=0LGVY-Z_7HU
15-09-2021 11:31 AM
This is almost certainly an issue with the e-ARC connection which does not work on Samsung TVs from 2020. There are many posts here about people who have problems. I have to go into the audio settings and disable e-ARC to stop the crackling despite having a high quality receiver. There have been no firmware updates over the past year. It appears that Samsung do not care about the issue.
Sorry to tell you that there are no solutions other than using an nVidia shield to redirect the sound or a different TV.