3D screen split into 2 side by side

[rodg]

Trying to watch a stream of a 3D film but the screen is split into 2 side by side. Can anyone advise me how to fix this plz 

[AntS]

Hi @rodg.

What's your TV's model number?

I came across this old thread on the Sky Community about something similar: http://helpforum.sky.com/t5/Archived-Discussions/3D-Split-screen-problems/td-p/1482771. Unsure if it's applicable in your case though.