16-08-2018 08:36 PM
For the last few weeks every few days my tv seems to lose the freesat channels and displays about 100 versions of c4 ,e4 film4!! and the input says sattelite not freesat,any ideas?
17-08-2018 02:58 PM
17-08-2018 05:41 PM
hi,firmware is 1220.7 model is ue49ks8000txxu
20-08-2018 08:23 PM
Hi @rushy7.
Your TV is on the latest software so lets try a reset on the TV. Go to Home > Settings > Support > Self Diagnosis > Reset.
Let us know how you get on.
20-08-2018 08:30 PM
ok will do ,thanks
24-08-2018 12:26 PM
hi,right done a factory reset ill update in a few days
24-08-2018 01:17 PM
We'll look out for your message @rushy7.
03-09-2018 02:51 PM
hi again,so far so good ,over a week now and alls good!!
06-09-2018 02:42 PM
18-09-2018 09:37 AM
Hi,Just an update .After the reset everything has worked perfectly so thanks very much for the advice!!