Hi, after firmware update (automatic... I didn't forced it) I see that when looking some TV channel (not in HD) and move volume up or down, video is noisy. When volume notification disappear image is ok
any one got this problem?
Thanks for posting Cla_1971, and welcome to the Community!
Can you clairfy for us the issue you're getting with your TV after the update? Which version did your TV update to? Menu > Support > Contact Samsung.
We hope you're having a nice weekend! :smileyhappy:
Now my TV has firmware release 1142 (I read this morning that 1154 release is available).
I didn't see this problem before, when I unpacked and turn it on the first time. I'm sure because I looked at every channel and I didn't see anything strange. I saw that a firmware update was available.
When I see channel 4,5,6 and some others (not HD) I see it distorted especially when info about channel are displayed; then everything is ok. If you move up or down volume (and volume infos are displayed) distortions come again.
I uploade a short clip here:
No problem with some other NO-HD channels, and no problems with HD Channels
Version 1154 is available!
Head to the Support page for your TV > Head to 'Downloads and Manuals' and scroll down to 'Firmware'. You can download this to a USB stick, connect it to your TV and download the update that way.
You have a poor TV signal. Do you have aerial antenna? Check signal quality for HD channels under menu.
I had similar issues with J series that near TV tower signal still was not strong enough with tried different passive antennas. I fixed this by replacing TV power cable to shielded one and signal quality improved.
It may be related to fact that signal quality is poor and if some menu appears it may introduce some interference internally which can cause troubles. Digital TV has only two picture states either image is ok or not so if signal quality is barely acceptable then it may show artifacts.