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iPlayer HLG/UHD HDR on Samsung’s J and K Series TVs

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The 1230 update does not include the HLG update so we wait six months then might get two updates in a week

 

Sky Italy have carried out the initial test on the HLG software update and passed it.

 

It is now onto the next stage so hopefully wont be long

Helping Hand

 


@AntS wrote:

@Jay108: I can confirm what @JAMES4578 said. Beyond a very generic overview, we're currently unable to publish release notes - but I'm seeing what we can do to change that for the future as I think more info on firmware changes would be a good thing for everyone.


 

Er, not just you, everyone does. But this has been a problem for years and years and years ("currently unable" LOL). 

 

Samsung have a very firm policy NOT to provide release notes, and I would be astonished if you could change this - people far higher up have been screaming at management about it for a very long time.

 

Based on past experience, what always happens is there is a truimphant announcement of "yes, here are the release notes" but what is supplied is worse than nothing, since it is generic boilerplate and is NOT ever specific to THAT particular firmware:

Improved usability
Improved browser performance
Improved app performance
Improved stability
Improved usability of input devices.

 

that kind of answer is 100% misleading to most people who will then go away thinking that they've been given release notes when they have not. Seen time and time again from CS operatives.

 

 

 

Helping Hand

@Jay108 wrote:


Thanks @AntS. Do we have a very generic view that you can share with us? Thank again Jay.

 

 


I've posted it just now. It's a complete waste of time and isn't an overview of this firmware. It's an overview of the sort of things that sometimes can be changed in any firmware for any product.

Helping Hand

@JAMES4578 wrote:

The BBC claims it has solved the streaming lag which affects internet broadcasts,such as their their Iplayer UHD services for the World Cup and Wimbledon.  However it will be some time before the technology is widely available. 

 BBCStreaming lag  CSI-Low Latency Video    BBC Research


Thanks for the links. I had to laugh at some unfortunate phrases:

 

"This demonstration showcases HLG content recorded “as live” over the summer, and streamed live over an IP multicast network, dramatically reducing network loading and IP distribution costs. IP multicast services are converted on the stand to conventional unicast DVB-DASH so that they can be decoded by a conventional DASH player and displayed on an off-the-shelf HDR television set."

 

"Conventional", and "off-the-shelf". Since these are 2014 standards.

 

Just as long as it's not a Samsung, of course.

 

 

Ooh, new firmware! Has it disabled any apps yet? Lol.

 

I guess the ***** release notes is an industry wide thing, anyone asked Sony about their release notes for the PS4 updates? 'Increased Stability' is all you get!

 

Oh, that BBC thing sounds like it'll need new technology or protocol to work, so don't get your hopes up.

Voyager

@TastyBurger666 wrote:

Ooh, new firmware! Has it disabled any apps yet? Lol.

 

I guess the ***** release notes is an industry wide thing, anyone asked Sony about their release notes for the PS4 updates? 'Increased Stability' is all you get!

 

Oh, that BBC thing sounds like it'll need new technology or protocol to work, so don't get your hopes up.


Changes are needed on infra side as how content is delivered

Here's  closing comment

It suggested the technology may be available by the time of the next World Cup in 2022, and could be delivered to existing equipment with a software update.

So everyone can provide update except Samsung 

Helping Hand

@TastyBurger666 wrote:

Ooh, new firmware! Has it disabled any apps yet? Lol.

 

I guess the ***** release notes is an industry wide thing, anyone asked Sony about their release notes for the PS4 updates? 'Increased Stability' is all you get!

 


No. Don't guess please, and if you mean the industry, please don't compare apples with oranges!

 

Here are Sony's release notes for its Televisions

 

https://www.sony.co.uk/electronics/support/downloads/00015391

Benefits and improvements from the latest update

  • Improves picture brightness in a specific set of circumstances
  • Improved compatibility with the Home Theatre Control app
  • Supports UHD HDR for BBC iPlayer Live Streaming
  • Updates the YouTube, Gracenote and Web Browser app logos
  • Removes the Media share functionality from a smartphone (MTP function)
  • Removes the PhotoShare Plus function
  • Removes the marking functionality on programme guide/Content Bar

Previous Benefits and Improvements

The following benefits and improvements are also included in this update.

  • Introduces the ability to add new apps to “My Apps” on the Content Bar
  • Improves the user experience when registering favourite channels using the Content Bar
  • Improves the software update confirmation screen
  • Reduces the time it takes for audio output to be heard from the Sound Bar when switching the TV on from standby
  • Resolves an issue where the brightness decreases every time HDR content is played
  • Resolves an issue where SDR content flashes/flickers while the TV's HDR setting is set to "Auto"
  • Resolves an issue where lip sync error occurs when the Sound Bar is connected to the TV via HDMI (only XE94, XE93 and A1 series)
  • Dolby Vision content is supported for video streaming apps/services installed on the TV such as Amazon Prime Video and Netflix. (ZD9, XE94, XE93 and A1 only)*
    *Selected Sony TVs (ZD9, XE94, XE93 and A1 Series) support Dolby Vision with the software update which was rolled out in Europe in April, 2018. To enjoy Dolby Vision content, the video streaming app/service must support Dolby Vision. For more information, please contact the app/service provider. In addition, after the Sony TV receives the software update, devices with Dolby Vision playback (such streaming media players and UHD Blu-ray players) that are connected to the Sony TV by HDMI will also require a software update to support Dolby Vision playback through the device. For more information on the timing of an update to a particular player, please contact the player’s manufacturer.
  • Voice search UI has changed
    You can search content while viewing the screen. Press the [↑] button on the remote control to show all of the search results. Then scroll through the categories using the directional buttons.
  • Resolves an issue where the following message appears: "Samba Services Manager has stopped"
  • Resolves an issue where audio on TV speaker echoes when connected to Bluetooth headphones
  • Resolves Amazon Prime Video playback issue where the video freezes and lip sync error occurs
  • Resolves an issue where home audio amplifier does not switch input automatically to TV input when using "BRAVIA Sync Control" function
  • Resolves an issue where the TV input selector does not switch to HDMI connected player automatically when using the "One-Touch Play" feature
  • Resolves an issue where videos from NPO’s HbbTV app cannot be played (The Netherlands only)
  • Resolves an issue where sound continues to be heard from the Sound Bar after turning off the TV via the remote control
  • Introduces How-to videos in the BRAVIA Recommendations shelf
  • Introduces compatibility with Amazon Alexa-enabled devices (UK only)
  • Improves TV response time when using the remote control
  • Improves user experience when setting up Samba TV service
  • Resolves YouTube 4K playback issue (2,560 x 1,440 resolution or higher)
  • Resolves an issue where the TV turns on by itself from standby mode
  • This firmware update introduces Android Nougat to Sony's Android TV and supports:
    • Picture-in-Picture mode
    • Half-screen settings mode
    • Task-switching (quickly access recently used apps)
    • Multiple Google accounts
    • Google Cast 4K content via built-in Chromecast
    • Ability to switch to TV viewing mode from Home menu with PROG +/- or number buttons
    • Hybrid Log-Gamma (HLG) HDR content
    • Voice search web browser functionality
    • Improved category list design
    • Improved Wi-Fi password input screen
    • A2DP (Bluetooth headphone) functionality (Applicable for A1, XE94, XE93, XE90, and XE85 Series)
    • New sound setting (Dialogue mode) (Applicable for A1, XE94, XE93, XE90, XE85, XE83, and XE80 Series)
    NOTE: For more information on the features and improvements, please go to:http://services.sony.co.uk/support/en/welcome-to-android-nougat.
  • Improved channel sorting

 

So, you were saying?

 

Look at all those Resolved Issues, and look at how DETAILED and SPECIFIC they are. You can see, whether the bug you were suffering from, has been fixed or not.

None of this "improved stability" excrement that Samsung puts out which is MEANINGLESS.

 

Explorer
Take note Samsung....Sony know how to keep its customers informed.
Current Samsung Devices:
65 Q9FN Tv
Galaxy Tab S4
Galaxy S10+
Gear S3 Frontier
Galaxy S9+
Galaxy Tab A 10.1
R3 speakers
Samsung cooker, fridge, microwave, DW
So much Samsung, so many problems...I'll learn one day!
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@mrtickle wrote:

@TastyBurger666 wrote:

Ooh, new firmware! Has it disabled any apps yet? Lol.

 

I guess the ***** release notes is an industry wide thing, anyone asked Sony about their release notes for the PS4 updates? 'Increased Stability' is all you get!

 


No. Don't guess please, and if you mean the industry, please don't compare apples with oranges!

 

Here are Sony's release notes for its Televisions

 

https://www.sony.co.uk/electronics/support/downloads/00015391

Benefits and improvements from the latest update

  • Improves picture brightness in a specific set of circumstances
  • Improved compatibility with the Home Theatre Control app
  • Supports UHD HDR for BBC iPlayer Live Streaming
  • Updates the YouTube, Gracenote and Web Browser app logos
  • Removes the Media share functionality from a smartphone (MTP function)
  • Removes the PhotoShare Plus function
  • Removes the marking functionality on programme guide/Content Bar

Previous Benefits and Improvements

The following benefits and improvements are also included in this update.

  • Introduces the ability to add new apps to “My Apps” on the Content Bar
  • Improves the user experience when registering favourite channels using the Content Bar
  • Improves the software update confirmation screen
  • Reduces the time it takes for audio output to be heard from the Sound Bar when switching the TV on from standby
  • Resolves an issue where the brightness decreases every time HDR content is played
  • Resolves an issue where SDR content flashes/flickers while the TV's HDR setting is set to "Auto"
  • Resolves an issue where lip sync error occurs when the Sound Bar is connected to the TV via HDMI (only XE94, XE93 and A1 series)
  • Dolby Vision content is supported for video streaming apps/services installed on the TV such as Amazon Prime Video and Netflix. (ZD9, XE94, XE93 and A1 only)*
    *Selected Sony TVs (ZD9, XE94, XE93 and A1 Series) support Dolby Vision with the software update which was rolled out in Europe in April, 2018. To enjoy Dolby Vision content, the video streaming app/service must support Dolby Vision. For more information, please contact the app/service provider. In addition, after the Sony TV receives the software update, devices with Dolby Vision playback (such streaming media players and UHD Blu-ray players) that are connected to the Sony TV by HDMI will also require a software update to support Dolby Vision playback through the device. For more information on the timing of an update to a particular player, please contact the player’s manufacturer.
  • Voice search UI has changed
    You can search content while viewing the screen. Press the [↑] button on the remote control to show all of the search results. Then scroll through the categories using the directional buttons.
  • Resolves an issue where the following message appears: "Samba Services Manager has stopped"
  • Resolves an issue where audio on TV speaker echoes when connected to Bluetooth headphones
  • Resolves Amazon Prime Video playback issue where the video freezes and lip sync error occurs
  • Resolves an issue where home audio amplifier does not switch input automatically to TV input when using "BRAVIA Sync Control" function
  • Resolves an issue where the TV input selector does not switch to HDMI connected player automatically when using the "One-Touch Play" feature
  • Resolves an issue where videos from NPO’s HbbTV app cannot be played (The Netherlands only)
  • Resolves an issue where sound continues to be heard from the Sound Bar after turning off the TV via the remote control
  • Introduces How-to videos in the BRAVIA Recommendations shelf
  • Introduces compatibility with Amazon Alexa-enabled devices (UK only)
  • Improves TV response time when using the remote control
  • Improves user experience when setting up Samba TV service
  • Resolves YouTube 4K playback issue (2,560 x 1,440 resolution or higher)
  • Resolves an issue where the TV turns on by itself from standby mode
  • This firmware update introduces Android Nougat to Sony's Android TV and supports:
    • Picture-in-Picture mode
    • Half-screen settings mode
    • Task-switching (quickly access recently used apps)
    • Multiple Google accounts
    • Google Cast 4K content via built-in Chromecast
    • Ability to switch to TV viewing mode from Home menu with PROG +/- or number buttons
    • Hybrid Log-Gamma (HLG) HDR content
    • Voice search web browser functionality
    • Improved category list design
    • Improved Wi-Fi password input screen
    • A2DP (Bluetooth headphone) functionality (Applicable for A1, XE94, XE93, XE90, and XE85 Series)
    • New sound setting (Dialogue mode) (Applicable for A1, XE94, XE93, XE90, XE85, XE83, and XE80 Series)
    NOTE: For more information on the features and improvements, please go to:http://services.sony.co.uk/support/en/welcome-to-android-nougat.
  • Improved channel sorting

 

So, you were saying?

 

Look at all those Resolved Issues, and look at how DETAILED and SPECIFIC they are. You can see, whether the bug you were suffering from, has been fixed or not.

None of this "improved stability" excrement that Samsung puts out which is MEANINGLESS.

 


I'm not guessing, and I'm being deadly serious. The update logs for Sony's most successful product at the moment, is simply 'increased Stability'. Have a look at the change log for the v6.0.0 firmware which came out this week.

 

Different industries is irrelevant. The PS4 has more than likely sold a lot more than the KS range of TV's!! 

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At least we know this much. There’s 417 pages here made up off people that aren’t happy with Samsung . I think 80 percent of us will not be buying a Samsung in future. Hopefully more people will see the truth and Samsung will have to evolve or be extinct. Wishful thinking haha

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