@blenky wrote:
@paul1111 wrote:
If you get a refund there are now better sets out there. Just a letter to you retailer may get that. By buying a fury you have accepted Samsung disregard to their customers which you are one. You have spent time here, spend a bit more and hit Samsung where it hurts.
As for criticizing the mods I was banned for a short while for actually saying how poor the information from the mods was.
I just don't have the appetite for pursuing a refund as other have - good luck to them. My TV's PQ has always been great and until that changes I won't be looking elsewhere. HLG transmissions are in their infancy and by the time they are more common I may well be in the market for a new TV
Pretty much where I stand on the situation, when the KS is firing on all cylinders I've not seen a better picture (Blade Runner 2049 UHD has to be seen to be believed), but I won't be buying any kind of Samsung product in future.
@AntS - Well done, as someone who is in your position as part of my work role, I sympathise, but all that statement has done is prodded the hornets nest and muddied the waters somewhat.
For me, it actually says nothing of note that we didn't already know; the KS is functionally crippled due to an inept and half-addled implementation of the Wildvine API ('the mixture of technologies'), and it's impossible to rectify.
Incidentally, I happened to get into a conversation with a member of the UHD Forum, and he's very interested in getting to the bottom of Samsung's decision-making process here, you may find questions being raised behind the scenes about this. He sympathised with our plight, but understood Samsung's attitude is systemic across the whole of the TV business at the moment, I note some Sony and Panasonic owners in the same boat as us wrt HLG.
It's also partly BBC's fault for choosing a different HLG workflow to the rest of the broadcast industry.
*sigh* What a shame, the KS is a brilliant TV set, but what a sad and abrupt life it's had.
