lat002 wrote:
Hi Paul1277,
I've just re-read your post about the USB ports and hard drives. Samsung in the user manual for your TV state that a hard drive must be connected to the USB (HDD) port and they recommend use of a hard drive with it's own poer adapter (which I know you said you have). I have read of other people having issues with their hard drive when connected to other USB ports so surely it's worth a try?
I have also read that although your TV has 2 tuners, 1 is for Freesat and 1 is for Freeview. If true this is like my TV, so depending upon what TV service you are using (viz: Freesat or Freeview) you could well be having the same problems that I wrote about in my last post. If you are using Freeview you will likely be limited by the Freeview transmission by Multiplex. This is nothing to do with Samsung. If the hard disk that is connected to the TV is recording (say) BBC1 (which is transmitted from Multiplex BBCA), I can only tune the TV into another station using the BBC A multiplex (which are BBC 2 or BBC 4).
For information the list of Freeview chanels and the associated Multiplex can be found on lots of websites. This link is one such: http://www.digitaluk.co.uk/channels/channel_listings
Hope this helps. Good luck!
OK there are 3 USB ports 1 on the TV side, and 2 on the one connect. On the one connect there is a 1 amp and a 0.5 amp USB 2. The 1 amp USB has plenty of power to power a USB drive. I know this because the recording has worked in the past with a Seagate USB plugged into 1 amp port and it worked for a week after I had done a factory reset and disabled auto tuning. I had a new one connect with no luck, and they then changed the main board which worked and recorded every thing as advertised. Then 2 weeks later my last recording was on the 17/11/17 and since then it will not record either when the TV is on or in standby. Thats 3 days of work waiting for the engineers.I have also tried a mains powered USB and again no luck. Thing is it will do timeshift and will record a program I am watching.
As to your comment about tuners this TV has 2 freesat and 2 freeveiw and I do have 2 imputs from my dish for freesat.
I can not understand all the stuff about the multiplex transmissions, because if that was the case it would not have worked in the past. Also why I dissagree with you is because I have a 32inch Samsung Smart TV in another room which has worked from day 1 and still works and records evey thing I ask of it, and the same with a Samsung Freesat recorder I have that also records eveything without any problems.
I don't know if you work for Samsung but this is a list of excusses that are typical of Samsung. They are basically trying to ware us down so we give up, as some I think have. Family have other smart TV's like LG, Sony, Panasonic, and I have been told they all record as advertised and without any of this so called multiplex issues. I also updated the firmware to 1208.2 yesterday which again made no difference apart from slowing the TV down to a crawl, which is another thing to deal with.
I been resonable since August with Samsung and have a new connect and main board PCD fitted and it still will not work. I know with most people it seems to be OK so all I want now is a replacement TV that will work as advertised.
To sum up I have tried all of Samsungs advice (which was very little) 2 USB drives 1 powered USB and a stick drive, had parts of the TV repaced and yet it still does not work. I just can not understand how a company at the leading edge of TV design can not easily sort this out!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Paul
