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Tv screen fault

(Topic created on: 28-02-2017 08:59 PM)
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Dan86x
First Poster
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The screen goes black for a second or two then returns to normal and it happens even if the menu is up so it's not a outside source problem and I have done a reset 

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2 REPLIES 2
KellyM
Helping Hand
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Hi @Dan86x,

 

Can you provide the model code and software version of your TV, go to: Menu > Support > Contact Samsung.

 

Are you using anything in particular on the TV when this happens? Does the screen go blank when using apps?

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Rajan29
Apprentice
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Are you getting this issue when playing games on PS4? I've got the same issue but only when its connected to PS4 source, all my other sources are fine.

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