07-12-2018 02:37 PM
Have a samsung smart tv...aĺl good working lovely...it's a wired connection to the net..no prob..but today I walked in to the front room we're it is...Tv on.looked at my wifi settings on my phone(samsung) and in the list of available wifi connections was my Tv?? Tried to connect to it but it asked for password put my routers 1 in no good.any 1 any idea.thx I'm advance.peter.
13-12-2018 02:42 PM
Hi @Dylandora.
Did you manage to get any further with this query? We've sent it off to our Audio-Visual specialists for a little more advice, and will get back to you when we have a response.
13-12-2018 05:54 PM
Thx for getting back to me.nope still the same....wish I had a password for it just to see.thx again.
14-12-2018 09:23 AM
14-12-2018 09:24 AM
14-12-2018 03:37 PM
Thanks, @Dylandora.
Could you send us the full model code of your TV? You can find this on the label on the back or in the menu as follows:
Home > Settings > Support > About This TV.
15-12-2018 10:42 PM
QE49Q7FAM S/N 0A4L3SBK301266J