TV Samsung UE55F6400

[Gustavo11]

Hello I am having a problem with my tv! 

Wen I use the smart hub - IPTV reglulary it appears a problem rreading a film informing: ERROR TRYING HTML5 video player...

can you help me?

[ChrisM]

Hi @Gustavo11.

What's the current software version on your TV? Go to Menu > Support > Contact Samsung.

[Gustavo11]

Hello

Model: UE55F6400

Software: T-MST12DEUC-2126.0 , BT - S / G

[ccorrea14]

Hello @Gustavo11

If you found a solution, please share the tips.

I can't watch VOD on SIPTV in one TV because I have the same error.

My TV is

model code: UN40H5103
software version: T-NT14MUABC-1080.3
Sub-micom version: T-NT14MAUSS-1001

Thanks in advanced.

Cristian C.