19-01-2019 04:54 PM
Hello, i have problema with smarthub player, tv chanels work fine but anything going over smarthub like YouTube netflix and iptv Plays in big green and Pink pixels, i have updated smart hub and checked internet! Here is pics of proble
19-01-2019 06:30 PM
Hey @Mokac
Let's do quick Smart Hug reset, Settings/Menu > Support > Self Diagnosis > Smart Hub Reset.
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
20-01-2019 07:52 PM
Tried that allready several times, reseted tv also, tried another network, dont know what to do else 😔😔😔
20-01-2019 07:59 PM
Do you have any other devices connected to your TV, @Mokac? Ar you connected to the router wirelessly or via ethernet cable?
20-01-2019 08:04 PM
Have PS3 connected to tv, i have disconnected it, its connected to router wireless because ethernet cable is not working when i plug it in, tried other tv on my network and it works just fine! It buffers really fast so that sugest that speed is ok! I should say that this green and Pink pixels started first in the bottom of screen, then spread all over!
20-01-2019 08:11 PM
What's the model number, @Mokac? This can be found on the back of your TV.
20-01-2019 08:14 PM
20-01-2019 08:16 PM
https://youtu.be/ewaYdUPgfkc You can see video on this link i have upload it
20-01-2019 08:17 PM
Is the software up to date, @Mokac? The latest version is 2890.2. To check this, press Menu/ Settings on your remote and go to Support > Software Update.
20-01-2019 08:23 PM
I have 2890 , where i van Download 2890.02?