04-12-2016 05:03 PM
i have a Samsung Smart Tv UE46d8000
i have an issue with the picture quality, lines down both sides of the screen, any ideas on how or what i can do to repair it the t.v is approx 6 years old.
please advise
05-12-2016 12:29 PM
There's a thread about this here: https://www.avforums.com/threads/samsung-uexxd8000-owners-thread-part-5.1468492/?highlight=img#post1...
05-12-2016 03:44 PM
Hi creekie! :smileyhappy:
Is the software on your UE46D8000 up to date? And do the lines appear across all sources and on the Picture Test (Menu > Support > Self Diagnosis > Picture Test)?
05-12-2016 03:59 PM
All up to date with the latest firmware which is July 2015 and it happens on all sources and even the test screen, my have to purchase another TV 😢😢😢
05-12-2016 04:19 PM
All up to date with the latest firmware which is July 2015 and it happens on all sources and even the test screen, my have to purchase another TV 😢😢😢latest firmware was done e int
05-12-2016 05:01 PM
Thanks!
If resetting the picture settings (Menu > Picture > Reset Picture) doesn't sort it, then it may be worth checking out if there are any of our Support Centres near you: http://www.samsung.com/uk/support/servicelocation/ to see what the price of a repair may be in comparison to a new TV.
05-12-2016 05:49 PM
Tried to email and call them with no luck, always something hey.
Thanks for the help.
Rich
05-12-2016 06:02 PM
Okay, is there another Service Centre near by that you can give a call?
If you contact a few, this will enable you to get the best quote!
EmmaS
12-12-2016 01:28 PM