Support

Open search

Samsung UE48H6400 won't play movies from external HDD via USB

New Member

I wnat to play movies on my SamsungUE48H6400 from a typical external HDD with USB3 powered via the USB (no external power). When I connect the HDD to my TV it will not recognise it as a media source. There are various .avi, .mp4 and .mkv files on the HDD that I would like to play on the TV. What am I doing wrong? Thanks

 

1 REPLY
AntS Moderator
Moderator

Hi @LondonDare.

 

Just to rule out any issue with the HDD, does it work okay when connected to another device?

 

Do other USB devices work okay with the port you're using on the TV?

 

And what's the current software version on your TV? Menu > Support > Contact Samsung.


Prince_Community_Sig03.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.

Top Liked Authors