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Samsung Smart TV wont. Find wii fi

(Topic created on: 26-02-2019 08:08 AM)
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Unluckygrlz13
Apprentice

‎26-02-2019 04:59 AM

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Moved tv 4 yards, and tv says that it can't locate any wireless connections available. Not anyone's hot spot even.  Xbox was connecting to our hotspots.

Not tv.  I can't tell if wired works. Im in a total wireless building. 

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Mirko_Brand
Pioneer

‎26-02-2019 08:08 AM - last edited ‎26-02-2019 08:10 AM

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So if you provide a hotspot inside the same room, it still cant find the access point?

You can try resetting the network configuration on your TV, although I doubt it will help.

There have been numerous posts in this forum regarding connectivity issues (I suffer from a similar form of a problem with my QLED. The access point is 20 cm behind the TV, direct line of sight).

 

You could check my post and confirm if its the same behavior: https://eu.community.samsung.com/t5/TV-Audio-Video/QLED-2018-models-real-world-experience-firmware-v...

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